Cervo Hotel, Costa Smeralda Resort

4.4 (23 reviews)

Costa Smeralda, Porto Cervo, 07020, Italy   •  Weather:    •   Local Time:     •  Phone: (39)(0789) 931111  

4.4

FAQ

General

What methods of payment are accepted?
Cervo Hotel accepts credit cards and cash payments up to 1000€, as this is the extent permitted by law, with the exception of non-EU foreigners who must fill out a form to pay a larger amounts with cash.

How do I get to the hotel once I’m at the Costa Smeralda di Olbia Airport?
Once you arrive at the Airport we advise you to follow directions to the Smeralda Coast until the crossroad where Porto Cervo is indicated and follow the signs for Porto Cervo Centro.


Service

How can I have Internet access and how many devices can I connect with a single access code?
Our hotel has two free Wi-Fi spots. One can only be used in rooms with no need to enter any password while the second Wi-Fi can be used in public areas and requires a User ID which is the room number and a password that corresponds to the surname written with the first letter in capital. Once you have accepted terms and conditions and clicked on next, you will be connected automatically.

Where can I park my car and how much does it cost?
The car park of the Hotel is free but not supervised: in order to enter simply ring the bell and the gate will open automatically. You will find yourself around 150 m from the Hotel next to the Il Pomodoro Restaurant.

 

How can I reach the beach from the Hotel?
Cervo Hotel beach is only accessible by sea with a water-shuttle service; the journey lasts for around 15 minutes one way. The boat departs from the hotel every hour from 09.30 am until 12.30 pm with a lunch break until 02.30 pm. From the beach back to the hotel the departure times will be: in the morning from 10.00 am until 12.45 pm and from 02.30 pm until 06.00 pm.


Rooms

What are the Check-In and Check-Out times?
Usually check-in is after 02.00 pm, but where possible we try to accommodate guests prior to the scheduled time. Check out is at 12.00 pm, and may vary according to the needs of our guests.

 


Dining

How many dining possibilities does Cervo Hotel offer and what are the opening and closing hours?
The Costa Smeralda Resort has 2 different dining sites including 5 Restaurants and 4 Bars. You can enjoy a meal between 8.00 am and 1.00 am in the different locations. Our Restaurants are usually just opened during lunch and dinner hours and will pamper you with international and local flavors. For more information please see our dining section.